FAQ

The estimated shipping date is May 10th, but as a small-batch brand working with seasonal harvests and sustainable sourcing, things sometimes take a little extra time. We’re working very hard to get your Oolio to you as soon as possible—and we’ll keep you updated every step of the way with love and transparency.

To avoid waste and stay kind to the planet, we only produce what we know we can use. Pre-orders help us plan intentionally and make sure nothing goes to waste. It also means you’re getting the freshest batch, made just for you.

Totally! If you need to update or cancel your order, just email us at info@itsoolio.com within 24 hours of placing it, and we’ll do everything we can to help.

Oolio is made from hand-harvested olives, cold-extracted within hours, and sourced from fourth-generation, family-run groves in Sicily. It’s rich in polyphenols (462mg/kg), packed with antioxidants, and has ultra-low acidity (less than 0.25%). When sourcing Oolio, it was so important to us that it wasn't just delicious, but also full of health benefits.

We really, really care—and you can taste it.

Our olives are grown in sun-soaked groves in Sicily, where the same families have cared for the land for four generations.

Yes—it’s just as dreamy as it sounds.

Polyphenols are natural antioxidants found in high-quality extra virgin olive oil. They're linked to reduced inflammation, better heart health, and glowing skin. Most good olive oils have around 150–300mg/kg. Oolio? A bold 462mg/kg.

More polyphenols = more power to you.

Cold extraction means no heat is used during the pressing process—just gentle mechanical methods to keep all the good stuff intact. It’s how we preserve flavor and nutrients, giving you olive oil that’s fresher, brighter, and way more beneficial.

Yes! Our olives are organically grown, without synthetic pesticides or fertilizers. Just sunshine, love, and good old-fashioned Sicilian soil.

Most definitely. You can sauté, roast, dip, drizzle—even fry. About the rumor that you can’t fry with olive oil?

Totally not true—especially when it’s high-quality like Oolio. In fact, the USDA even recommends olive oil for deep frying (read here).

EVOO is rich in monounsaturated fats and antioxidants, which actually make it more stable under heat than many other oils. Just don’t crank the heat past its smoke point, and you’re golden—literally.

Oolio prefers cool, dark spaces—like your pantry. Just keep it away from heat and direct sunlight, and it’ll stay golden and glorious.

We chose metal tins because they block out light (aka those sneaky UV rays) that can make olive oil go rancid faster. Our tins help keep your Oolio fresher, longer—no fridge required. Plus, no plastic = no microplastic worries, and unlike plastic, metal is endlessly recyclable. It’s better for your oil and the planet. Win-win.

All of our extra virgin olive oil is from the November 2024 harvest—the freshest of the fresh. We always use the most recent harvest so your Oolio is vibrant, nutrient-rich, and full of that just-pressed magic. No dusty old leftovers here.

As soon as your order ships, you’ll receive a tracking link straight to your inbox. If you're ever unsure, just send us a note at info@itsoolio.com and we’ll check on it for you.

Not just yet—we’re starting local so we can grow thoughtfully. But we hope to spread the Oolio love across borders soon!

Shipping is calculated at checkout depending on your location.

If your order hasn’t shipped yet, absolutely! Send us an email right away at info@itsoolio.com and we’ll do everything we can to help.

Not quite yet—but we’re working on it!

A subscription option is in the works, and we can’t wait to share it with you. In the meantime, sign up for our newsletter to be the first to know when it launches (plus get recipes, drops, and Oolio secrets!).